Do you know the feeling? You have great intentions for your ever-growing list of “need to do’s”. You are straining and stretching to get to that project. However, you are locked in a quicksand of response mode to cell, text, emails, and requests. Actual progress towards a project is as daunting as climbing Everest. Another day is done. You are not one step closer to accomplishing a project. Tomorrow will be a repeat of today!
In the dental office, this can have a harmful impact on critical key performance indicators. Systems like re-care, treatment acceptance, accounts receivables, and insurance aging often are viewed as projects that are rarely worked until the office is quiet. Really, tell me how often it is quiet in a dental office?
Dentists and owners, enough already. Take back the reigns. My new normal is to begin the day without opening email, social media or voice mails. It’s a hard habit to break, but once opened you are now sucked into the vortex of responses and your day is done.